Description
xShop Interactive Dog Ball Toy with Automatic Rolling Motion designed to keep your dog entertained, active, and mentally stimulated for hours. This smart electric dog toy mimics the unpredictable movement of prey with its faux tail and dynamic rolling action, instantly capturing your dog’s attention and natural hunting instincts.
Equipped with intelligent sensors and multiple play modes, this interactive toy moves randomly, changes direction, and avoids obstacles, creating a fun and engaging experience for your pet. Whether your dog loves chasing, pouncing, or exploring, this automatic dog toy provides endless excitement and exercise.
Made from durable, pet-safe materials and powered by a rechargeable battery, this toy is perfect for daily playtime. It helps reduce boredom, anxiety, and destructive behavior while keeping your dog happy and active.
Key Features
- Triple Play Modes: Fast mode, slow mode, and interactive mode to match your dog’s energy level.
- Automatic Rolling Motion: Moves unpredictably to mimic real prey and trigger natural instincts.
- Smart Obstacle Avoidance: Built-in sensors detect objects and change direction automatically.
- Faux Tail Design: Enhances engagement by simulating lifelike movement.
- Rechargeable Battery: Convenient Type-C charging with long-lasting playtime.
- Durable & Pet-Safe Material: Made with strong PC + TPR for safe and long-term use.
- Reduces Boredom & Anxiety: Keeps dogs mentally stimulated and physically active.
Shipping & Delivery
xAt Pups Treasure, we proudly offer free worldwide shipping on all orders. Our goal is to deliver your dog products quickly, safely, and with no hidden fees so you and your furry friend can enjoy your purchase without worry.
1. Order Processing (Handling Time)
All orders are processed within 2–4 business days (Monday–Friday, excluding holidays).
Once your order has been prepared and shipped, you will receive a confirmation email with your tracking information so you can follow your package during transit.
2. Shipping Time
After processing, standard delivery typically takes 6–8 business days, depending on your location.
Please note:
- Shipping times are estimates and may vary due to customs clearance, weather conditions, or courier delays.
- Pups Treasure is not responsible for delivery issues caused by incorrect shipping information provided by customers. Please ensure your address details are correct at checkout.
3. Order Cancellation Policy
If you wish to cancel your order, please contact us within 24 hours of placing your order.
After 24 hours, cancellation requests may not be accepted because the order may already be in processing or shipped.
To request a cancellation, please email us at:
pupstreasures@gmail.com
4. Free Worldwide Shipping
We offer free standard shipping worldwide on all orders, no minimum purchase required.
If your country is not available at checkout, please contact our support team and we will do our best to assist you.
Email: pupstreasures@gmail.com
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your package and check the delivery status in real time.
6. Lost or Delayed Orders
If your order appears to be delayed or lost in transit, please contact us and our team will investigate the issue with the shipping carrier.
We are committed to helping resolve shipping issues as quickly as possible.
Email: pupstreasures@gmail.com
Need Help?
If you have any questions about shipping, delivery, or your order, please contact our support team:
📧 pupstreasures@gmail.com
Our team is always happy to help.
Return & Refund
xAt Pups Treasure, we want you and your furry companion to be completely happy with your purchase. If for any reason you are not satisfied, we offer a simple and fair return and refund policy.
1. Return Window
You may request a return within 30 days of receiving your order.
To start a return or exchange, please contact our support team with your order number and reason for return.
Email: pupstreasures@gmail.com
2. Return Conditions
To qualify for a return, the item must meet the following conditions:
- The product must be unused and in its original condition
- All tags, labels, and packaging must be intact
- Items showing signs of use or damage may not be eligible for return
Pups Treasure reserves the right to refuse returns that do not meet these requirements.
3. Refunds & Exchanges
Once we receive and inspect the returned item, your refund or exchange will be processed within 3–5 business days.
- Refunds will be issued to the original payment method used during purchase
- Exchanges will be processed and shipped once the returned item is approved
- Customers are responsible for return shipping costs for standard returns (for example: wrong size, preference, or change of mind).
- We recommend using a trackable shipping service to ensure your return is safely delivered.
- Full refund, or
- Free replacement or exchange
- Photos of the product
- A short description of the issue
You will receive an email confirmation once your refund or exchange has been completed.
4. Return Shipping Costs
5. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of receiving your order.
In such cases, Pups Treasure will cover the return shipping cost and offer one of the following solutions:
To process the request quickly, please include:
Email: pupstreasures@gmail.com
Need Help?
If you have any questions regarding returns, refunds, or exchanges, please contact our customer support team.
Email: pupstreasures@gmail.com
We’re always happy to help and ensure you have the best shopping experience with Pups Treasure 🐾.
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