Terms & Conditions

Terms & Conditions – Pups Treasure

By accessing our website and placing an order with Pups Treasure, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

Pups Treasure operates this website to provide dog supplies and pet care products for sale. By using our website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian. By accessing or using any part of the website, you agree to be bound by these Terms and Conditions.

2. Products and Pricing

  • All products listed on our website are subject to availability.
  • We reserve the right to modify or discontinue products at any time without prior notice.
  • Prices are subject to change without notice and do not include shipping charges or applicable taxes unless stated otherwise.
  • Product images, colors, and descriptions are provided for reference only and may vary slightly due to screen settings or manufacturing differences.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of the order.
  • Payments are processed securely through trusted third-party payment providers (such as PayPal and major credit/debit card processors).
  • Pups Treasure reserves the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.

4. Shipping

  • We offer shipping to multiple locations, including international destinations where applicable.
  • Shipping times vary depending on location and carrier; estimated delivery times are displayed at checkout.
  • Pups Treasure is not responsible for delays caused by courier services, customs clearance, weather conditions, or incorrect address details provided by the customer.

5. Returns and Refunds

  • We offer returns and refunds in accordance with our Return Policy.
  • Items must be returned in their original condition and packaging within the specified return period.
  • Return shipping costs may be the responsibility of the customer unless the item received is defective or incorrect.
  • Refunds will be processed after inspection of the returned item.

6. Intellectual Property

All content on this website — including but not limited to logos, images, product descriptions, text, graphics, and branding — is the exclusive property of Pups Treasure and is protected by applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. Limitation of Liability

Pups Treasure shall not be held liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website or products
  • Shipping delays or delivery issues
  • Improper use or misuse of purchased products

Our total liability, if any, shall be limited to the amount paid for the product in question.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8.1 Review Invitation Emails

By completing a purchase on our website, you agree that we may send follow-up emails related to your order, including invitations to leave a product or service review. These communications help us improve our offerings and customer experience.

If you are located in a region where explicit consent is required, you will be asked to provide consent before receiving such emails. You may unsubscribe at any time using the link provided in the email or by contacting us directly.

9. Changes to These Terms

Pups Treasure reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: pupstreasures@gmail.com